Exchange with Confidence
At Zeenora, we want every piece you choose to feel perfect. If your selected item does not meet your expectations in terms of size or design preference, we offer a simple exchange process to ensure a satisfying shopping experience.
Exchange Eligibility
Customers may request an exchange within 3 days of receiving their order.
To qualify for an exchange:
- The item must be unused, unworn, and in its original condition.
- All original tags, packaging, and accessories must remain intact.
- The product must show no signs of use, damage, alteration, or wear.
- Customers are responsible for all shipping and delivery charges associated with the exchange process.
Exchange Process
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Contact our Customer Care team within 3 days of delivery.
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Securely return the item to our team.
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Upon receiving the product, our quality control team will carefully inspect and verify its condition.
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Once approved, the exchange request will be processed.
Please note that all shipping expenses associated with the exchange process are the responsibility of the customer.
Our goal is to ensure every Zeenora piece becomes a cherished part of your collection.